Citibot
Citibot is an omni-channel, AI powered chat system for government customer service and engagement. With Citibot, residents can chat through (1) The Government Website, (2) Text Message, (3) Facebook Messenger, (4) Twitter, and soon (5) WhatsApp to get questions answered, make service requests and submit direct messages to be escalated to a Live Conversation.
Citibot Integrates into the government technology stack, like a CRM for example, to submit data to the proper agency department. We work with local and state governments around the US and are founded and run by people who know the uniqueness and importance of government and the relationships of trust that can be built.
Notice: Trying to access array offset on value of type null in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/understrap/page-templates/portfolio-contractor.php on line 146
Notice: Trying to access array offset on value of type null in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/understrap/page-templates/portfolio-contractor.php on line 146
Notice: Undefined index: news in /opt/bitnami/apps/wordpress/htdocs/wp-content/themes/understrap/page-templates/portfolio-contractor.php on line 162
Participating Addenda
Contractor Contact
Bratton Riley |
||
Awarded | Expiration | Renewal Limit |
09/15/2021 | 09/14/2026 | 09/14/2026 |
Documents/Details
- Citibot Master Agreement
Citibot Master Agreement
- Model PA Template
Model PA Template